Privacy Policy

Effective date: 04/02/24

This Privacy Policy describes how Folds (“we”, “us”, or “our”) collects, uses, and shares information when you use our Shopify app (the “App”). By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information we collect

We only collect information necessary to provide and improve the functionality of the App. This includes:

Merchant Data: We collect information related to your Shopify store, such as store name, email address, billing information, and other necessary details to authenticate and communicate with you.

2. How We Use Your Information

Providing Services: We use the information to authenticate your account, communicate with you, and provide the services offered by the App.

Improving Services: We may use aggregated and anonymized data to analyze usage patterns, troubleshoot issues, and improve the functionality and performance of the App.

3. Information Sharing and Disclosure

Service Providers: We may engage trusted third-party service providers to assist us in providing and improving the App. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are prohibited from using or disclosing your information for any other purpose.

Legal Compliance: We may disclose your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.

5. Your Rights

You have certain rights regarding your information, including:

Access: You can request access to the information we hold about you and request corrections if it is inaccurate or incomplete.

Withdrawal of Consent: If you have provided consent for the processing of your information, you have the right to withdraw your consent at any time.

Data Portability: You have the right to receive a copy of your information in a structured, commonly used, and machine-readable format.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us at [email protected]. By using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.